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Appeals Support for Employers

Independent, impartial appeal hearings for disciplinary, dismissal and grievance decisions, so every outcome is fair, well reasoned and properly documented.

Independent HR adviser chairing an appeal meeting
Appeals Support Independent and Impartial
Independent Appeal Chair On site or remote

Appeals support

Get Appeals Right, First Time

The appeal is your last chance to put things right before a decision is tested at a tribunal. A fair, impartial appeal can correct mistakes, strengthen a sound decision and show that your process was reasonable.

Clearpath UK can advise the manager hearing an appeal, or act as an independent appeal chair for you. We review the original decision, hear the employee’s case and give a clear, well-reasoned outcome, in line with the Acas Code of Practice.

25%possible adjustment to compensation if the Acas Code on appeals isn’t followed
6months to bring most tribunal claims from 1 October 2026
5working days is a common deadline for lodging an appeal

Choosing the approach

Review or Rehearing?

Appeals can be handled in two ways. The right approach depends on the grounds of appeal and your policy.

Review

The appeal manager looks at whether the original decision was fair and reasonable, focusing on the employee’s grounds of appeal.

WHAT TO KNOW

Quicker and more focused
Works well where the facts aren’t in dispute
Considers whether the process was fair
Can uphold, change or overturn the decision

Rehearing

The case is considered afresh, with the evidence looked at again and witnesses re-interviewed where needed.

WHAT TO KNOW

More thorough, but takes longer
Useful where there are concerns about the original process
Can correct earlier procedural mistakes
Best handled by someone fully independent

How we support you

How We Come In and Support You

Choose how involved we are, from advising your appeal manager to hearing the appeal independently for you.

We advise

Your manager hears it, we support

Expert guidance for the manager hearing the appeal, before and after the meeting.

  • Review of the grounds of appeal
  • Template letters and scripts
  • Advice on the outcome

We guide

We prepare everything

An HR adviser reviews the case and prepares the appeal pack with you.

  • Everything in We advise
  • Full review of the original file
  • Briefing before the hearing

We hear it for you

Independent appeal chair

An independent HR adviser hears the appeal and decides the outcome, on site or remotely.

  • Everything in We guide
  • Impartial appeal hearing
  • Reasoned written outcome

Step by step

A Fair Appeal: Before, During and After

Most appeals follow the same stages. Handling each one carefully is what gives the final decision its strength.

Acas Code compliantIndependentEvery letter drafted
BEFORE

Receiving the appeal

Acknowledge the appeal promptly
Identify the grounds of appeal
Review the original file and evidence
Arrange a hearing without unreasonable delay
DURING

The appeal hearing

Explain the right to be accompanied
Let the employee set out their grounds
Consider any new evidence
Adjourn to consider before deciding
AFTER

The final decision

Confirm the outcome in writing, with reasons
Explain that this is the final internal stage
Put right anything the appeal uncovered
Keep clear records of the whole process

Avoid costly mistakes

Common Appeal Pitfalls

A weak appeal can undo a good process, while a strong one can save a flawed decision. These are the mistakes we see most.

Can an appeal increase the sanction?

Increasing a sanction at appeal is risky and can make a dismissal unfair. Take advice before doing so, and check what your policy allows.

The same manager hearing it

The appeal should be heard by someone who wasn’t involved, ideally more senior. Otherwise it’s unlikely to be seen as impartial.

Unreasonable delay

Leaving an appeal for weeks can undermine confidence in the process and add to any claim.

Treating it as a formality

Simply rubber-stamping the original decision, without properly considering the grounds, weakens your position.

Ignoring new evidence

If new evidence comes to light, it should be considered, even if that means adjourning to investigate.

Refusing a companion

The right to be accompanied applies at appeal hearings too.

An unclear outcome

The decision should be confirmed in writing, with clear reasons for each ground of appeal.

Grounds and outcomes

What an Appeal Looks At, and Where It Can Lead

Understanding the grounds of appeal helps you judge how strong an appeal is, and what the possible outcomes are.

Common grounds of appeal

An unfair processSteps were missed, evidence wasn’t shared or the employee couldn’t respond properly.
New evidenceInformation that wasn’t available at the original hearing has come to light.
Too harsh a sanctionThe outcome was out of proportion to what happened.
Inconsistent treatmentOthers in a similar situation were treated differently.
Bias or conflict of interestThe person who made the decision wasn’t impartial.

Possible outcomes

Outcome 1Decision upheldThe original decision stands, with clear reasons for each ground.
Outcome 2Sanction reducedFor example, a dismissal replaced with a final written warning.
Outcome 3Decision overturnedThe sanction is removed and, after a dismissal, the employee is reinstated.
Outcome 4Further investigationThe case is looked at again where the original investigation fell short.

If a dismissal is overturned, the employee is usually reinstated with back pay and no break in continuous service.

FROM 1 JANUARY 2027

Dismissal appeals will matter for more of your team

Under the Employment Rights Act 2025, employees with six months’ service will be able to claim unfair dismissal. A fair appeal becomes an important safeguard for newer staff too.

See what’s changing →

What we hear

Appeals We Can Hear for You

Our independent HR advisers can hear appeals against a wide range of workplace decisions.

MOST COMMON

Dismissal appeals

Appeals against dismissal for misconduct, gross misconduct, capability or other reasons.

Disciplinary warnings

Appeals against written or final written warnings.

Grievance outcomes

Appeals where an employee is unhappy with how their grievance was decided.

Capability and absence decisions

Appeals against decisions made under performance or sickness absence procedures.

Redundancy selection

Appeals against selection for redundancy or the scoring used.

Example case

A Financial Dispute Appeal, Reviewed and Resolved

An employee appealed a decision about a financial dispute with their employer. Our client needed the appeal reviewed impartially and the outcome explained clearly.

AppealFinancial disputeIndependent reviewClear outcome
The challenge

The employee disagreed with how a financial matter had been decided and lodged an appeal against the outcome.

What we did

We reviewed the appeal independently, looking carefully at the grounds, the evidence and the original decision.

The outcome

We provided a clear, written explanation of the outcome and the reasons behind it, so the employee understood the decision and the matter could be closed.

What we deliver

Your Appeals Toolkit

Whichever level of support you choose, we can prepare every document you need, tailored to your business and ready to use.

Acas Code compliant · Impartial · Ready to use
Appeal policy review
Acknowledgement letter
Appeal hearing invitation
Review of the original file
Further investigation plan
Appeal hearing script
Hearing notes template
Appeal outcome letter
Reinstatement letter
Manager briefing

Recognized by the best

Clients Trust Clearpath UK.

Here are some of the renowned companies we have had the privilege of partnering with.

NHS logo
HMRC logo
BBC logo
John Galt Solutions logo
Buxton Natural Mineral Water logo
Lostford Equine Rehabilitation logo
Reviews

What Our Clients Say

5.0/5
★★★★★ Rated 5 out of 5 by clients on Google and Bark
Read our reviews on Bark 5.0 ★
★★★★★

First Class in Every Aspect

“Absolutely first class with help in every aspect of my business. The knowledge and time invested in me and my business has been exceptional.”

CE
Clare E. Google review
★★★★★

Kept Informed Throughout

“I had an excellent experience with Clearpath. The team was professional, supportive, and kept me informed throughout the recruitment process.”

PS
Paula S. Google review
★★★★★

Long-Term Sickness Resolved

“We spoke to Clearpath in relation to one of our staff who was on long term sick, Clearpath supported us with our difficulties and provided a resolution. Highly recommended.”

C
Callum Google review
HR adviser ready to help
Appeals Support Let’s Get Started
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Let’s Get Started: Contact Clearpath UK Today

Ready to create a positive, high-performance work environment? Contact our expert team to discuss how we can help.

Book your free consultation today — we’re excited to help your business thrive.

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5.0/5★★★★★Rated by clients on Google and Bark
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Questions

Frequently Asked Questions

Q1

Who should hear an appeal?

Ideally a manager who wasn’t involved in the original decision and is more senior. In smaller businesses, an independent HR adviser can hear the appeal impartially.

Q2

Can the employee bring someone to the appeal hearing?

Yes. The legal right to be accompanied by a colleague or trade union representative applies to disciplinary and grievance appeal hearings too.

Q3

Is the appeal decision final?

The appeal is usually the final stage of your internal procedure. The employee may still be able to bring a tribunal claim if they have the right to do so.

Q4

What if the employee raises new evidence at the appeal?

Consider it carefully. You may need to adjourn and investigate further before reaching a decision.

Q5

Can you hear appeals independently for us?

Yes. An independent HR adviser can hear disciplinary, dismissal and grievance appeals for you as an impartial chair, on site or remotely.

Still have a question? Speak to an adviser on 020 3773 0992 or send us a message.
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